语音呼叫相关

Teams 支持用户从一个 Teams 客户端向另一个客户端进行 IP 语音 (VoIP) 呼叫的能力。同时,Teams用户也可以通过企业的PSTN电话号码拨打电话。若要在 Teams 中启用“拨号盘”选项卡并允许其用户拨打和接听 PSTN 呼叫,组织必须为电话系统预配用户并将其连接到公共交换电话网络 (PSTN)。

You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365 that includes Phone System. All users in your company have a Microsoft 365 E3 license.
All users use Microsoft Teams for collaboration.
A user reports that he is unable to make phone calls from his Microsoft Teams client. The user reports he is unable to access the dial pad in Microsoft Teams.
Other users are able to make calls from Microsoft Teams.
You verify that the user has a license for Phone System.
You need to enable the user to make calls from Microsoft Teams.
Which of the following actions should you perform?

  • A. Modify the App Permission policy.
  • B. Configure a SIP address for the user.
  • C. Enable the user’s account for Enterprise Voice.
  • D. Assign a Configuration Profile to the user.

分析-本题考察的是管理员对Teams语音呼叫设置的理解。分配给用户许可(calling plan或者Phone standard)之后,如果还是没有发现拨号盘,那就是设置没有打开enterprise Voice。

You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. All users in your company have a Microsoft 365 E5 license.
You plan to deploy Microsoft Phone System.
You need to configure the phone system with four unique greetings. The unique greetings will be used as follows:
✑ One unique greeting will be used during office hours (Monday to Friday 09:00 to 17:00)
✑ One unique greeting will be used outside office hours (Monday to Friday 17:00 to 09:00)
✑ One unique greeting will be used during weekends.
One unique greeting will be used during national holidays (for example, Easter and Christmas).

You need to configure the system to meet the requirements.
What is the minimum number of auto attendants you need to configure?

  • A. 1
  • B. 2
  • C. 3
  • D. 4

分析-首先,本题题目的某些词语可能有问题。本题需要对自动应答,Auto attendant要有一定时间的具体的操作经验才可以回答。题目的意思要求在4个场景(上班时间,下班时间,周末和节假日)都需要独一无二的语音的自动应答。配置上来说,这个的确是可以实现,难点就在于周末的独一无二自动应答。如果需要做到,必须在1年的365天内每个周末都特别设置才可以实现。也就是我们要特地设置接近50个周末的自动语音。这个工作量还不小。如果周末的自动应答不需要独一无二的语音,那只要和非工作时间,使用同一条语音。那就可以省下巨大的工作量。这也比较贴近现实。所以,本题的答案大概率是选A。

You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365 that includes Phone System. All users in your company have a Microsoft 365 E3 license.
You plan to configure an auto attendant. The auto attendant will have a nested auto attendant. The nested auto attendant will be used to provide a second-level menu that the first-level auto attendant can connect calls to depending on the option selected by the caller.
You need to configure the auto attendants and required resources.
Which of the following actions should you perform?

  • A. Create two auto attendants then create one resource account.
  • B. Create one resource account then create two auto attendants.
  • C. Create two auto attendants then create two resource accounts.
  • D. Create two resource accounts then create two auto attendants.

分析-本题的大意是创建两个自动应答,一个的自动应答嵌套在另外一个自动应答里面。它主要是检查我们对自动应答创建流畅是否熟悉。只要操作过的同学就可以之间明白这道题的选项是D。创建自动应答必须创建一个资源账户,然后才可以创建自动应答。答案选D.

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